Core operations
Run finance, stock and production from one ledger
PALBONSphere is the operational core of the suite. Every quotation, purchase, stock movement and work order posts to the same books, so the numbers your teams act on are the numbers finance reports.
Run physical and financial trade from offer to final settlement
PALBONTradeFinance runs a trade house's back-to-back trades end to end: contracts and their addenda, letters of credit and their amendments, bank facilities, vessels, laytime, surveyor documents, risk and treasury, and the final settlement of every leg - each step with its own process, deadlines and audit trail, and an assistant that answers and acts by voice or text.
Keep GST, e-invoices and e-waybills in step with your books
PALBONComply adds Indian tax compliance to PALBONSphere. GST is calculated on every transaction, e-invoices and e-waybills are generated from the document, and returns and reconciliation are prepared from the same ledger.
Generate the IRN from the invoice you already booked
PALBONGST adds GST e-invoicing to PALBONSphere. A submitted sales invoice is turned into an e-invoice record, sent through your service provider, and comes back with its IRN, acknowledgement and QR code stamped on the invoice.
Pay suppliers from the books and watch the payment settle
PALBONIbanking links PALBONSphere to Indian bank accounts. Approved payables go into a payment order, the order is sent to the bank through a connector, and the status comes back to the voucher. Bank statements can be pulled in for reconciliation.
From delivery note to doorstep, without leaving the shipment
PALBONShipping connects carrier services to the shipment you are preparing in PALBONSphere. Compare prices, book the service, print the label and follow the parcel until it is delivered, all from the same record.
Take a loan from application to closure on your own books
PALBONLending manages loans from application and sanction through disbursement, interest, repayment and closure. Loan records post to the same books as the rest of PALBONSphere, with security, overdue tracking and restructuring built in.
People
From the first interview to the final payslip
PALBONPeople manages the whole employee lifecycle: hiring, onboarding, attendance, leave, appraisals and payroll, with a mobile-friendly self-service app for your staff.
Indian statutory payroll, from the slip to the TDS return
PALBONPayroll extends PALBONPeople with the rules Indian employers pay by. Provident fund, ESI, professional tax and labour welfare fund land on the salary slip, and quarterly TDS returns and Form 16 are prepared from the same payroll.
Learning
One record for every student, from admission to results
PALBONCampus runs the academic side of a school, college or training institute: admissions, programs, timetables, attendance, assessment and fees, with a portal for students.
Teach, assess and certify from one learning platform
PALBONLMS lets you publish courses, run live batches, test learners with quizzes and assignments, and issue certificates. Paid courses are sold through the payment gateways you have already connected.
Customers
A pipeline your sales team will actually use
PALBONGrowth is a fast, focused CRM: leads, deals, a drag-and-drop pipeline and a complete activity timeline, connected to quotations in PALBONSphere.
Every customer question answered, on time
PALBONSupport is a ticketing desk with service-level policies, assignment rules, a knowledge base and a customer portal, so nothing a customer asks is lost.
Message customers on WhatsApp, from the record they belong to
PALBONWhatsApp connects the suite to the WhatsApp Business platform. Send approved templates when a document changes, receive replies, and keep every message against the record it concerns.
Care
Clinical and administrative work on one patient record
PALBONCare supports clinics and hospitals with patient records, appointments, encounters, laboratory tests, inpatient care and billing that flows into the accounts.
Intelligence
Ask a question of your data and see the answer
PALBONInsights turns the data in your suite, and in other databases you connect, into charts and dashboards, with a visual query builder for analysts and SQL for power users.
Rank states on the capacity of their justice systems
PALBONJustice holds a justice-indicators dataset and publishes it as state rankings, state profiles and comparison charts. Every ranking can be traced back to the indicator values and the raw figures behind it.
Commerce
Sell online from the stock you already manage
PALBONShop publishes your items as an online catalogue with search, a cart and checkout. Orders arrive in PALBONSphere as sales orders, against real prices and stock.
Take online payments through the gateway your customers prefer
PALBONPay connects the suite to payment gateways. Choose a gateway per payment, send the customer to its checkout, and get the result back against the document that asked for it.
Platform services
Calls and messages, logged where the work happens
PALBONComm is the communication layer beneath the service desk. It connects your telephony provider so that calls are placed from, and logged against, the ticket they belong to.
Verify who they are and sign the document, from the record itself
PALBONEkyc connects the suite to Digio. From a document you can ask a customer to complete an Aadhaar and PAN check through DigiLocker, or to sign the document with Aadhaar eSign, and the outcome comes back to your records on its own.
Design invoices and documents on the page, not in code
PALBONPrint is the visual designer for print formats. Lay out an invoice, an order or any other document by placing text, images, tables and barcodes on a page, and the same format prints and exports to PDF from every product in the suite.
By industry
Industry
Manufacturing that plans, builds and costs on one record
PALBONSphere keeps the bill of materials, the work order, the stock and the books on one record. Planning sees what is short before the floor does, and every finished order carries its real cost.
Wholesale and distribution with stock you can promise
PALBONSphere holds the order, the stock in every warehouse and the books. PALBONShipping books the carrier from the shipment, and PALBONPay takes payment through the gateway your customers prefer.
Professional services that bill the hours they work
PALBONGrowth wins the work, PALBONSphere plans it, records the hours and bills them, and PALBONSupport looks after the client afterwards. Cost and billing sit side by side, so every project shows its margin.
Schools, colleges and online learning on one student record
PALBONCampus keeps one record for each student, from application to results. PALBONLMS adds online courses, quizzes and certificates, fees reach the accounts in PALBONSphere, and staff are paid through PALBONPeople.
Clinics and hospitals with one patient record and one ledger
PALBONCare holds one record per patient across appointments, encounters, tests and inpatient stays. Services are billed from that record into PALBONSphere, and rosters and payroll run in PALBONPeople.
Retail and e-commerce that sells from real stock
PALBONShop publishes the items, prices and stock you already manage in PALBONSphere. Checkout takes payment through PALBONPay, the order arrives as a sales order, and PALBONShipping books the parcel and tracks it.
Lending and financial services on your own books
PALBONLending takes each loan from application to closure on the same books as PALBONSphere. PALBONIbanking sends payments to the bank and brings the status back, PALBONPay collects online, and PALBONComply keeps GST and TDS in step.
Service teams that answer once, and on time
PALBONSupport gathers every request into one queue, with assignment rules and service levels. PALBONComm logs calls against the ticket, PALBONWhatsApp keeps messages on the record they concern, and PALBONInsights shows how the desk is doing.
By business process
Business process
From first contact to money in the bank, without retyping
A lead in PALBONGrowth becomes a quotation, an order, an invoice and a payment in PALBONSphere on one document trail. Every payment collected can be traced back to the deal and the campaign that won it.
From request to paid supplier, on one document trail
In PALBONSphere a material request becomes a purchase order, a receipt and an invoice, each made from the one before. PALBONIbanking sends the payment to the bank and brings the status back, and PALBONComply matches your invoices with what suppliers reported.
From job opening to payslip to ledger, in one system
PALBONPeople takes each employee from the first interview to the final payslip, with self-service for staff on their phones. Salaries and expense claims post to PALBONSphere, and PALBONPayroll adds the Indian statutory rules where they apply.
From demand to finished goods, planned against real stock
PALBONSphere plans production against real demand and real stock, raises the material that is missing and follows every work order across the floor. What was consumed and booked becomes the cost of each finished order.
Books that close faster, and reports that explain themselves
Every transaction in the suite posts to the PALBONSphere ledger as it is submitted. PALBONComply prepares GST returns and registers from the same documents, PALBONIbanking brings bank statements in, and PALBONInsights turns the ledger into live dashboards.
Every question answered, on time and on the record
PALBONSupport turns every request into a ticket with an owner and a deadline. Calls through PALBONComm and messages through PALBONWhatsApp stay on the record they belong to, and the knowledge base answers common questions before they become tickets.
The platform
Platform
Foundation
Six things every product shares: one set of roles, one data model, automation, live reports, open APIs and changes without code.
Security and access
People see what their role allows; every change leaves a trace, and backups run on a schedule you set.
Deployment
The suite runs where you decide - including networks with no internet - and stays under your control.
International
One installation serves a group across borders, in the language and conventions of each place.
Learn and build
Free to read
User manual
The complete user manual, free to read: sections for every business area, search, and the contents of each page.
Sign in to open
Documentation
Product-by-product help topics: what each screen does and how to complete each task.
Process handbook
Every business process: the screens it uses, every field it holds, and what runs each of them.
Application guide
A guided tour of the applications and how work moves between them.
API reference
The REST and method API of every product, with request and response schemas you can try out.
Questions and answers
Short answers to the questions organisations ask most before they start.
Company
About
The people behind PALBON Suites and why it is built the way it is.
Contact
Questions about the suite, partnerships or support: write to us.
Request a demo
A walk through the products that fit your organisation, using examples from your own work.
Privacy
What we collect, why, and how long we keep it.
Terms of use
The terms that apply when you use this website.
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