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PALBONGrowthCustomers · Sales, Growth & Analytics

A pipeline your sales team will actually use

PALBONGrowth is a fast, focused CRM: leads, deals, a drag-and-drop pipeline and a complete activity timeline, connected to quotations in PALBONSphere.

Capabilities

What is inside PALBONGrowth

Leads

Capture every enquiry with its source, qualify it and convert it to a deal without losing the history.

  • Lead sources, statuses and territories
  • Conversion to a deal, contact and organisation
  • Contacts and organisations shared with deals
  • Data import from a spreadsheet

Deals & pipeline

Follow each deal through the stages you define, as a list, in groups or on a drag-and-drop board.

  • Deal stages, each with its own probability
  • List, group-by and kanban views you can save
  • Products, values and expected close dates
  • A lost reason recorded for every lost deal

Activity timeline

Every email, call, note and task sits on the lead or deal it belongs to, in the order it happened.

  • Emails sent and received on the record
  • Notes, comments and attachments
  • Tasks with assignee, priority and due date
  • Email templates for common replies

Calling

Place and receive calls in the browser through your telephony provider, logged against the right record.

  • Click-to-call from a lead or deal
  • Call log with duration and recording
  • Notes and tasks added to a call
  • Incoming calls matched to the contact

Dashboard & forecasting

See the pipeline in numbers: what came in, what was won, what is expected and why deals were lost.

  • Leads, ongoing deals and won deals by period
  • Forecasted revenue and sales trend
  • Funnel conversion and deals by stage
  • Breakdown by source, territory and salesperson

Rules & service levels

Let the system route new records and watch the clock, so a fresh lead is never left waiting.

  • Assignment rules for leads and deals
  • Response-time policies by priority
  • Working hours and holiday lists
  • Custom fields and form layouts

Outcomes

What changes for your team

Nothing falls between people

Emails, calls, notes and tasks sit on one timeline, so whoever picks up a deal sees everything that was said.

From won deal to quotation

A won deal becomes a customer in PALBONSphere and its products prefill the quotation, so sales does not retype the order.

A forecast built from real deals

The expected value, probability and close date on every deal add up to the forecast on the dashboard.

Connected

Better with the rest of the suite

PALBONGrowth shares its data with the other products, so nothing is entered twice.

FAQ

Questions about PALBONGrowth

Can we change the pipeline stages?

Yes. Lead and deal statuses are records you maintain, each deal status carries its own probability, and the kanban board follows them.

How does a deal reach PALBONSphere?

When a deal reaches the status you choose, its organisation is created as a customer. From the deal you can then open a quotation with the contact and products already filled in.

Do calls need extra software?

No. You connect the account you hold with your telephony provider, and each agent chooses to take calls in the browser or on their own phone.

See PALBONGrowth on your own data

Tell us how you work today. We will walk you through the products that fit, on your data and your terms.