One sign-in, one set of roles
People log in once and see only what their role allows, in every product.
22 productsOne platform. One sign-in.
Run your whole business on one connected suite.
PALBON-Suites brings operations, trade finance, people, customers, learning, care and analytics together: connected products, one sign-in, on infrastructure you control.
- One source of truth
- Runs on your own servers
- Works without the internet
The products
22 products. One suite.
Each product is complete on its own. Together they share customers, items, employees and accounts, so work flows from one team to the next without re-keying.
Core operations
PALBONSphere
Operations & Supply Chain
Run finance, stock and production from one ledgerPALBONSphere is the operational core of the suite. Every quotation, purchase, stock movement and work order posts to the same books, so the numbers your teams act on are the numbers finance reports.
- Accounting, buying, selling and stock in one flow
- Manufacturing with bills of materials and work orders
- Projects, assets and multi-company books
People
PALBONPeople
Human Capital & HR
From the first interview to the final payslip
- Recruitment, onboarding and employee records
- Leave, attendance, shifts and rosters
- Payroll and expense claims posted to the books
Learning
PALBONCampus
Academic Management
One record for every student, from admission to results
- Admissions, programs and courses
- Timetables, attendance and assessment
- Fee schedules and a student portal
Customers
PALBONGrowth
Sales, Growth & Analytics
A pipeline your sales team will actually use
- Leads, deals and a visual pipeline
- Emails, calls, notes and tasks on one timeline
- Hand-off from won deal to quotation
Core operations
PALBONTradeFinance
Global Trade Finance
Run physical and financial trade from offer to final settlement
- Back-to-back trades with contracts, credits, shipping and documents in one place
- Letters of credit as banks write them, with SWIFT messages read and written
- Laytime, quality price adjustment and settlement worked out to the cent
Customers
PALBONSupport
Client Service & Care
Every customer question answered, on time
- Ticketing with an agent desk and customer portal
- Service-level policies and assignment rules
- Knowledge base and saved replies
Care
PALBONCare
Integrated Healthcare Solutions
Clinical and administrative work on one patient record
- Patient records, appointments and encounters
- Laboratory, procedures and therapy plans
- Inpatient care and billing in one flow
Intelligence
PALBONInsights
Business Intelligence
Ask a question of your data and see the answer
- Visual query builder, with SQL when you need it
- Charts and shareable dashboards
- Connects to more than one data source
Commerce
PALBONShop
Online Storefront
Sell online from the stock you already manage
- Catalogue with search and filters
- Cart, checkout, wishlists and reviews
- Orders, prices and stock shared with operations
Platform services
PALBONComm
Voice & Messaging Layer
Calls and messages, logged where the work happens
- Click-to-call from the PALBONSupport agent desk
- Every call logged against its ticket
- Works with your telephony provider
Learning
PALBONLMS
Courses & Certification
Teach, assess and certify from one learning platform
- Courses built from chapters, lessons, quizzes and assignments
- Cohort batches with a timetable and live classes
- Certificates, badges and paid enrolment
Commerce
PALBONPay
Online Payment Gateways
Take online payments through the gateway your customers prefer
- Eight gateways, set up from the desk
- Hosted checkout with success, failure and cancel pages
- Payment on web forms, with the amount taken from a field
CustomersAvailable on request
PALBONWhatsApp
Customer Messaging
Message customers on WhatsApp, from the record they belong to
- Approved templates filled from the document
- WhatsApp as a channel on any notification
- Every message kept against its record, with delivery status
Core operations
PALBONComply
India GST & Tax Compliance
Keep GST, e-invoices and e-waybills in step with your books
- e-Invoice and e-Waybill generation from the document
- GSTR-1, GSTR-3B and purchase reconciliation
- GST registers, TDS reports and an audit trail
Core operationsAvailable on request
PALBONGST
GST e-invoicing
Generate the IRN from the invoice you already booked
- IRN, acknowledgement number and QR code on the sales invoice
- E-way bill generated from the e-invoice
- Adaequare and ClearTax connections, each with a sandbox mode
PeopleAvailable on request
PALBONPayroll
India payroll & tax
Indian statutory payroll, from the slip to the TDS return
- EPF, ESI, professional tax and LWF applied on the salary slip
- Old and new tax regime comparison for each employee
- Form 24Q TDS returns, challans and Form 16
Platform services
PALBONEkyc
Identity verification & e-signature
Verify who they are and sign the document, from the record itself
- Aadhaar eSign requests sent from the document
- DigiLocker Aadhaar and PAN verification requests
- Every request and every status change kept in a log
Core operations
PALBONIbanking
Banking & payments
Pay suppliers from the books and watch the payment settle
- Payment orders built from payment requests, payment entries or journal entries
- Payments sent through a bank connector, with OTP for banks that ask for it
- Payment status and bank balance fetched back into the books
Core operations
PALBONShipping
Carrier Rates, Labels & Tracking
From delivery note to doorstep, without leaving the shipment
- Rates from your connected carrier services, cheapest first
- Book the service and print the label from the shipment
- Tracking kept up to date on the shipment and its delivery notes
Intelligence
PALBONJustice
Justice Data & State Rankings
Rank states on the capacity of their justice systems
- Overall and pillar-wise state rankings, edition by edition
- Indicator data down to the raw figures behind each score
- Public rankings, state pages and comparison charts
Core operations
PALBONLending
Loan Origination & Servicing
Take a loan from application to closure on your own books
- Loan products, applications, sanctions and disbursements
- Repayment schedules, interest accruals and repayments
- Security pledges, overdue classification and restructuring
Platform services
PALBONPrint
Visual Print Format Designer
Design invoices and documents on the page, not in code
- Drag, place and size elements on the page
- Fields from the document, its tables and its linked records
- Separate headers and footers for first, odd, even and last pages
Connected by design
Work that crosses teams, without crossing systems
Most business processes touch more than one department. In PALBON-Suites they stay on one record from start to finish.
-
1
Lead to cash
Sales and finance share one document trail.
Lead capturedDeal wonQuotation and orderDelivery and invoiceRevenue dashboard
-
2
Hire to pay
Payroll lands in the books without an export.
Job openingOnboardingAttendance and leavePayroll runLedger posting
-
3
Question to resolution
Every call and reply stays on the ticket.
Ticket raisedCall loggedService level trackedArticle publishedTrends reviewed
The platform
A platform you stay in control of
Every product stands on the same foundation: one database, one permission model and one way to automate, report and integrate.
A single source of truth
Customers, items, employees and accounts are defined once and shared, not synchronised.
Runs where you decide
Install it on your own servers or in a private cloud. Your data never has to leave your infrastructure.
Works on a closed network
Nothing is fetched from outside services at run time, so the suite keeps working without the internet.
Workflows and automation
Approval flows, assignment rules, notifications and scheduled jobs, set up without code.
Open by design
A REST API, webhooks, and import and export for everything you store.
22Connected productsOn one platform, one sign-in
14SolutionsBy industry and by business process
4,155Documented API endpointsEvery one in the API reference
8Colour themesFour looks, each light and dark
Solutions
Shaped around your industry
Pick the products that match how your organisation works. These are the combinations we see most often.
Manufacturing
Bills of materials, work orders, stock and costing in step with the books.
Distribution
Orders, warehouses, carriers and payments on one trail.
Professional services
Pipeline, projects, timesheets and invoices on one record.
Education
Admissions, timetables, results, fees and online courses together.
Healthcare
Appointments, encounters, laboratory, wards and billing in one flow.
Retail
A storefront, the warehouse, payments and delivery on one record.
Financial services
Loans, collateral, bank payments and compliance in one ledger.
Customer service
Tickets, calls, messages and a knowledge base, measured against service levels.
Distribution
Orders, warehouses, carriers and payments on one trail.
Professional services
Pipeline, projects, timesheets and invoices on one record.
Education
Admissions, timetables, results, fees and online courses together.
Healthcare
Appointments, encounters, laboratory, wards and billing in one flow.
Retail
A storefront, the warehouse, payments and delivery on one record.
Financial services
Loans, collateral, bank payments and compliance in one ledger.
Customer service
Tickets, calls, messages and a knowledge base, measured against service levels.
FAQ
Questions we hear first
Do we have to adopt every product?
No. Start with the products you need today and switch others on later. They share the same sign-in and the same data, so nothing has to be migrated between them.
Where does our data live?
On the infrastructure you choose: your own servers or a private cloud. The suite does not depend on outside services to run.
Can it be adapted to the way we work?
Yes. Fields, forms, print formats, workflows, reports and roles can all be configured without changing the core of the product.
Can we bring data over from our current systems?
Yes. Records can be imported from spreadsheets with the built-in import tool, or loaded through the API.
See your business on one suite
Tell us how you work today. We will walk you through the products that fit, on your data and your terms.